Questions and answers
What you want to know before you order turned or milled parts from us. Is your question not here? Call or mail us.
How fast do I get a price?
Within one minute. You upload your 3D model in the customer portal, choose material, quantity and delivery date and see your price at once. Day and night, without waiting for an estimator.
Which files do I send?
A 3D model as a STEP file, at scale 1:1, in millimetres and with nominal dimensions. That may be a single part or an assembly. If you have tolerances of your own, you add a PDF drawing per order line. It is all in the delivery specifications.
Which tolerances do you work to?
The tolerances on your PDF drawing. If you send no drawing, we make your part to the general tolerances of ISO 2768. The values are on our ISO 2768 standard sheet.
Which materials do you machine?
Aluminium, stainless steel, steel, brass and aluminium bronze. Work in engineering plastics is made within our group. See the materials.
Which operations do you do?
5-axis CNC milling, CNC turning and turn-milling, drilling, tapping, thread milling and thread cutting.
Which quantities can I order?
You choose the quantity yourself in the customer portal and see your price per quantity at once, from prototype to series. For large quantities we work with the companies in our group, and then too you order from us.
What is the delivery time?
You choose the delivery date yourself when you ask for your price. With your order we agree that date, and then we deliver. In a hurry? Call or mail us.
How is my order delivered?
Delivery is included, and we arrange the transport. For an address outside the Netherlands, get in touch first.
Can I follow my order?
Yes. In the customer portal you see which steps we take and when, from order to delivery, and you can look at the 3D model of your part.
What if my part cannot be made the way it is drawn?
We check your order for manufacturability. If we cannot make something, you receive a manufacturability analysis with proposed changes before production.
How do you assure quality?
Every tool is measured beforehand on the presetter, and in the machine touch probes measure afterwards. RODIN machining is ISO 9001:2015 certified. Read more about our quality.
How do I become a customer?
Fill in the form on become a customer. We create an account for you and you receive an e-mail with your login for the customer portal.
When can I reach you?
The customer portal is open day and night. Our office can be reached on working days from 8:00 to 17:00 (CET), on +31 226 560010 or info@rodinmachining.nl.